User Tools

Site Tools


usbnotworking:start

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
usbnotworking:start [2019/03/20 11:31]
support
usbnotworking:start [2019/03/20 11:43] (current)
support
Line 58: Line 58:
 The most recent computers aren't really going off when you shut down, the mainboard of the computer still have some power lines connected for the stand-by situation.\\ The most recent computers aren't really going off when you shut down, the mainboard of the computer still have some power lines connected for the stand-by situation.\\
 To reset the hardware completely it can help to disconnect the computer and mixer from the power outlet.\\ To reset the hardware completely it can help to disconnect the computer and mixer from the power outlet.\\
 +{{ :​usbnotworking:​unknownusbdevice-thumb.jpg?​direct |}}
  
 * Method 2: Update the Device driver.\\ * Method 2: Update the Device driver.\\
 Go to your __control panel__ and then to __device manager__.\\ Go to your __control panel__ and then to __device manager__.\\
 Find the __Unknown Device__ and click on Properties, go to the driver tab and click __Update Driver__..\\ Find the __Unknown Device__ and click on Properties, go to the driver tab and click __Update Driver__..\\
 +{{ :​usbnotworking:​update-driver.jpg?​direct |}}
  
 * Method 3: Disconnect all USB devices and restart your computer.\\ * Method 3: Disconnect all USB devices and restart your computer.\\
Line 69: Line 71:
 * Method 4: USB Root Hub power management.\\ * Method 4: USB Root Hub power management.\\
 In the __Device Manager__ expand __Universal Serial Bus Controllers__,​ right click on __USB Root Hub__ and __Properties__.\\ In the __Device Manager__ expand __Universal Serial Bus Controllers__,​ right click on __USB Root Hub__ and __Properties__.\\
 +{{ :​usbnotworking:​usb-root-hub.jpg?​direct |}}
 Go to the __Power Management__ tab and uncheck __Allow the computer to turn of this device to save power__ checkbox.\\ Go to the __Power Management__ tab and uncheck __Allow the computer to turn of this device to save power__ checkbox.\\
 +{{ :​usbnotworking:​usb-root-hub-prop.jpg?​direct |}}
 This setting has to be done for each __root hub__, on the computers mainboard are the USB connectors also connected to high speed USB hubs.\\ This setting has to be done for each __root hub__, on the computers mainboard are the USB connectors also connected to high speed USB hubs.\\
 These USB hubs each have enough bandwidth to connect a D&R mixer.\\ These USB hubs each have enough bandwidth to connect a D&R mixer.\\
Line 80: Line 84:
 When you downloaded the drivers from the manufacturers website select __Browse my computer for driver software__.\\ When you downloaded the drivers from the manufacturers website select __Browse my computer for driver software__.\\
 Now browse to the folder where you downloaded the driver and install.\\ Now browse to the folder where you downloaded the driver and install.\\
 +{{ :​usbnotworking:​update-generic-usb-hub.jpg?​direct |}}
  
 * Method 8: Uninstall USB Devices.\\ * Method 8: Uninstall USB Devices.\\
Line 87: Line 92:
 __USB deview__ will also show the __USB devices__ that are not connected (hidden devices), you can also uninstall these.\\ __USB deview__ will also show the __USB devices__ that are not connected (hidden devices), you can also uninstall these.\\
 Rebooting your computer will force to re-detect all the devices.\\ Rebooting your computer will force to re-detect all the devices.\\
 +{{ :​usbnotworking:​uninstall-usb.jpg?​direct |}}
  
 * Method 9: An other way to uninstall hidden devices.\\ * Method 9: An other way to uninstall hidden devices.\\
Line 96: Line 102:
 Expand __Imaging Devices__, __Universal Serial Bus Controlles__ and __Unknown Devices__.\\ Expand __Imaging Devices__, __Universal Serial Bus Controlles__ and __Unknown Devices__.\\
 You can now __Uninstall__ the greyed out devices.\\ You can now __Uninstall__ the greyed out devices.\\
 +{{ :​usbnotworking:​show-hidden-devices.jpg?​direct |}}
  
 * Method 10: Disable and Enable USB ports in the bios.\\ * Method 10: Disable and Enable USB ports in the bios.\\
usbnotworking/start.txt ยท Last modified: 2019/03/20 11:43 by support