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supwebstation:start [2020/04/17 12:11]
support
supwebstation:start [2020/05/29 16:07] (current)
support
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 ===== Software ===== ===== Software =====
 \\ \\
-**__Question:​__** My firmware update isn't working? ​\\+^**__Question:​__** My firmware update isn't working?
 +|**__Answer:​__** Link: [[nwfwupdate:​start|please follow the steps at this link]]|
 \\ \\
-**__Answer:​__** Link: [[nwfwupdate:​start|please follow the steps at this link]]\\+^**__Question:​__** How do I open the Airlite or Webstation control?^ 
 +|**__Answer:​__** Link: [[control:​start|please follow the steps at this link]]|
 \\ \\
 +^**__Question:​__** My software (Meters, Configuration manager, Playout software) doen't seem to connect with my mixer?^
 +^Communication doesn'​t seem to work because the Ports seem te be blocked?^
 +|**__Answer:​__** Link: [[ports:​start|please follow the steps at this link]]|
 \\ \\
-**__Question:​__** How do open the Airlite or Webstation control?\\+^**__Question:​__** How can connect a second meter application on another PC?
 +|**__Answer:​__** Link: [[ports:​secondmeter|please follow the steps at this link]]|
 \\ \\
-**__Answer:​__** Link: [[control:​start|please follow the steps at this link]]\\+^**__Question:​__** How do I setup Aircast to work with my Webstation?​^ 
 +|**__Answer:​__** Link: [[aircastwebstation:​start|please follow the steps at this link]]|
 \\ \\
 +^**__Question:​__** How do I configure Proppfrexx to work with my Webstation?​^
 +|**__Answer:​__** Link: [[proppfrexxconf:​start|please follow the steps at this link]]|
 \\ \\
-**__Question:​__** My software ​(MetersConfiguration manager, Playout software) doen't seem to connect with my mixer\\ +^**__Question:​__** My Meter software ​shows a distorted screenwhat can be the problem?^ 
-Communication doesn'​t seem to work because ​the Ports seem te be blocked?\\+|**__Answer:​__** Link: [[meterdistorted:​start|please follow ​the steps at this link]]|
 \\ \\
-**__Answer:__** Link: [[ports:​start|please follow ​the steps at this link]]\\+^**__Question:__** Can we use a dual screen video setup from the automation PC so that the Webstation software screen shows up on a second screen.^ 
 +|**__Answer:​__** Yes, this is possible. Running the Webstation Meters on any pc in your LAN network will work since control data is distributed over the LAN.|
 \\ \\
 +^**__Question:​__** Is it possible the get the meter and control information for the Windows software, via the VOIP USB port?^
 +|**__Answer:​__** The machine which is connected to the USB MAIN port needs to run the Webstation Control application to distribute the control signals over the LAN (UDP/IP).|
 +|In such a way any application on any machine can use the Webstation control signals.|
 +|This means controlling/​configuring the Airlite or use Webstation Meters for displaying meter data.|
 +|Even controlling the Webstation from an external location, i.e.  your home (when no one is in the studio) is possible through the Internet.|
 \\ \\
-**__Question:​__** How can I connect a second meter application on another PC? \\ +^**__Question:​__** On my Apple Mac OSX the Control software loses connection.^ 
-\\ +|**__Answer:​__** There is an Appnap script added in the installation which prevents the Control software to go in sleep mode. Some users need to run this manually.|
-**__Answer:​__** Link: [[ports:​secondmeter|please follow the steps at this link]]\\ +
-\\ +
-\\ +
-**__Question:​__** How do I setup Aircast to work with my Webstation?​\\ +
-\\ +
-**__Answer:​__** Link: [[aircastwebstation:​start|please follow the steps at this link]]\\ +
-\\ +
-\\ +
-**__Question:​__** My Meter software shows a distorted screen, what can be the problem?​\\ +
-\\ +
-**__Answer:​__** Link: [[meterdistorted:​start|please follow the steps at this link]]\\ +
-\\ +
-\\ +
-**__Question:​__** Can we use a dual screen video setup from the automation PC so that the Webstation software screen shows up on a second screen.\\ +
-\\ +
-**__Answer:​__** Yes, this is possible. Running the Webstation Meters on any pc in your LAN network will work since control data is distributed over the LAN.\\ +
-\\ +
-\\ +
-**__Question:​__** Is it possible the get the meter and control information for the Windows software, via the VOIP USB port?\\ +
-We run Rivendell automation on Linux, so the Linux machine needs to be connected to the Main USB.\\ +
-\\ +
-**__Answer:​__** The machine which is connected to the USB MAIN port needs to run the Webstation Control application to distribute the control signals over the LAN (UDP/​IP).\\ +
-In such a way any application on any machine can use the Webstation control signals.\\ +
-This means controlling/​configuring the Airlite or use Webstation Meters for displaying meter data.\\ +
-Even controlling the Webstation from an external location, i.e.  your home (when no one is in the studio) is possible through the Internet.\\ +
-\\ +
-\\ +
-**__Question:​__** On my Apple Mac OSX the Control software loses connection.\\ +
-\\ +
-**__Answer:​__** There is an Appnap script added in the installation which prevents the Control software to go in sleep mode. Some users need to run this manually.\\ +
-\\+
 \\ \\
   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​AIRLITE Software Quick Start .pdf|Airlite Software Quick Start ]]   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​AIRLITE Software Quick Start .pdf|Airlite Software Quick Start ]]
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 ===== USB ===== ===== USB =====
 \\ \\
-**__Question:​__** My USB Channel or other USB hardware isn't recognized, what should I do? \\+^**__Question:​__** My USB Channel or other USB hardware isn't recognized, what should I do?
 +^**__Question:​__** When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?^ 
 +|**__Answer:​__** Link: [[usbnotworking:​start|please follow the steps at this link]]|
 \\ \\
-**__Question:​__** ​When connecting ​the USB, I receive a message that the maxmimum services or end points are reachedHow can I fix this?\\+^**__Question:​__** ​Will the Aircast via the USB port be able to play out on more than one fader?^ 
 +|**__Answer:​__** Yes, the Webstation has three USB AUDIO CODECS available on the USB MAIN portAIRCAST ​can play/​receive three stereo streams to/from the Webstation.|
 \\ \\
-**__Answer:​__** Link: [[usbnotworking:​start|please follow the steps at this link]]\\ +^**__Question:​__** Can you tell me the name of the codec the USB main uses?^ 
-\\ +|**__Answer:​__** The audio codecs are compatible with Windows, Mac and Linux. (TI PCM2900C).|
-\\ +
-**__Question:​__** Will the Aircast via the USB port be able to play out on more than one fader?\\ +
-\\ +
-**__Answer:​__** Yes, the Webstation has three USB AUDIO CODECS available on the USB MAIN port. AIRCAST can play/​receive three stereo streams to/from the Webstation.\\ +
-\\ +
-\\ +
-**__Question:​__** Can you tell me the name of the codec the USB main uses?\\ +
-\\ +
-**__Answer:​__** The audio codecs are compatible with Windows, Mac and Linux. (TI PCM2900C).\\ +
-\\ +
-\\ +
-**__Question:​__** For the module 3 to 5, if I'm using the stereo line input, are the On button or the fader still be able to send out HID signal over USB that can be programmed to do specific functions in my play-out system?\\ +
-\\ +
-**__Answer:​__** Yes, the module always sends control signals over USB, independent of your selected source.\\+
 \\ \\
 +^**__Question:​__** For the module 3 to 5, if I'm using the stereo line input, are the On button or the fader still be able to send out HID signal over USB that can be programmed to do specific functions in my play-out system?^
 +|**__Answer:​__** Yes, the module always sends control signals over USB, independent of your selected source.|
 \\ \\
   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​Airlite configuration USB in and out.pdf|Airlite configuration USB in and out]]   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​Airlite configuration USB in and out.pdf|Airlite configuration USB in and out]]
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 ===== Voip ===== ===== Voip =====
 \\ \\
-**__Question:​__** How to use the Voip channel in my mixer?\\ +^**__Question:​__** How to use the Voip channel in my mixer?^ 
-\\ +|**__Answer:​__** [[howtovoip:​start|please follow the steps at this link]]|
-**__Answer:​__** [[howtovoip:​start|please follow the steps at this link]]\\ +
-\\+
 \\ \\
   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​HOW TO VOIP ON THE AIRLITE MIXER.pdf|How to use VoIP channel]]   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​HOW TO VOIP ON THE AIRLITE MIXER.pdf|How to use VoIP channel]]
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 \\ \\
 \\ \\
-**__Question:​__** How do I connect a Hybrid 1 to my mixer?\\ +^**__Question:​__** How do I connect a Hybrid 1 to my mixer?^ 
-\\ +|**__Answer:​__** Follow the instructions in this .pdf document: [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​hybrid2/​How to connect Hybrid1.pdf|How to connect a Hybrid1]]|
-**__Answer:​__** Follow the instructions in this .pdf document: [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​hybrid2/​How to connect Hybrid1.pdf|How to connect a Hybrid1]]\\+
 \\ \\
 ----- -----
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 ===== Microphone input ==== ===== Microphone input ====
 \\ \\
-\\ +^**__Question:​__** How can I connect My mixer with Insert to a effects unit?^ 
-**__Question:​__** How can I connect My mixer with Insert to a effects unit?\\ +|**__Answer:​__** See this picture:| 
-\\ +|{{:​insert_connections.jpg?​200|}}|
-**__Answer:​__** See this picture:\\ +
-\\ +
-{{:​insert_connections.jpg?​200|}}+
 \\ \\
 ----- -----
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 ===== Repair, Modification ===== ===== Repair, Modification =====
 \\ \\
-**__Question:​__** What are the differences in versions? ​\\ +^**__Question:​__** What are the differences in versions?^ 
-\\ +|**__Answer:​__** Link: [[webstationversion:​start|please read the info at this link]]|
-**__Answer:​__** Link: [[webstationversion:​start|please read the info at this link]]+
 \\ \\
 ---- ----
supwebstation/start.1587118263.txt.gz · Last modified: 2020/04/17 12:11 by support