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supaxum:start [2019/04/30 15:33]
corne [Axum support page]
supaxum:start [2019/10/22 11:18] (current)
support
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-===== Axum support page ===== +===== Axite and Axum support page ===== 
- +\\ 
-Needed software (Install as Administrator):​ +======= URGENT: DOWNLOAD a BACKUP of your RACK CONFIGURATION on a regular basis !!! ======= 
 +\\ 
 +{{ :​supaxum:​download_backup.png?​direct&​400 |}} 
 +\\ 
 +\\ 
 +Needed software (Install as Administrator):​\\ 
 +\\
 ^ Software ​      ^ {{wiki:​windows.png?​15}} Windows ​      ^ {{wiki:​osx.png?​15}} MAC OS X          ^ Manual ^ Info ^ ^ Software ​      ^ {{wiki:​windows.png?​15}} Windows ​      ^ {{wiki:​osx.png?​15}} MAC OS X          ^ Manual ^ Info ^
-|AES67/USB Card Windows Driver Signed |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​AXUM_AES67-USB_Driver_V6_19_1_Signed.exe | link]]| ​  ​- ​ |   ​- ​ |   ​- ​  | +| Axum Remote App 2012 |[[ | Ask D&R Sales department...]]| ​  ​- ​ |[[https://​www.d-r.nl/​assets/​axum-remote-manual-1.0.pdf | PDF ]]|   ​- ​  | 
-|AES67/USB Card Windows Driver Unsigned |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​AXUM_AES67-USB_Driver_V6_19_1_Unsigned.exe | link]]| ​  ​- ​ |   ​- ​ |   ​- ​  |+| AES67/USB Card Windows Driver Signed |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​AXUM_AES67-USB_Driver_V6_19_1_Signed.exe | link]]| ​  ​- ​ |   ​- ​ |   ​- ​  | 
 +| AES67/USB Card Windows Driver Unsigned |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​AXUM_AES67-USB_Driver_V6_19_1_Unsigned.exe ​| link]]| ​  ​- ​ |   ​- ​ |   ​- ​  | 
 +| Axum Firewire Driver v4.1.4 |[[https://​www.d-r.nl/​assets/​firewire-driver-4.1.4.18150.rar ​| link]]| ​  ​- ​ |   ​- ​ |   ​- ​  |
  
 +\\
 ----- -----
- +\\ 
-====== FAQ - Axum ====== +====== FAQ - Axite and Axum ====== 
 +\\ 
 +===== Default Configuration ===== 
 +\\ 
 +  * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​AXUM default configuration.pdf|AXUM default configuration]] 
 +\\ 
 +\\ 
 +**__Question:​__** How can I make a backup and restore a backup of the Compact flashcard? \\ 
 +\\ 
 +**__Answer:​__** Link: [[axumcompactflash:​start|follow the instructions on this page.]] \\ 
 +\\ 
 +\\  
 +  * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​What to do when the Axum meters show 99.pdf|What to do when the Axum meters show 99% and the engine]] 
 +\\ 
 +----- 
 +\\ 
 +===== (Re)place a card ===== 
 +\\ 
 +**__Question:​__** How can I transfer settings of an old card to a new one? \\ 
 +**__Question:​__** How can I refresh the settings of an existing card or delete a removed or unused card/node? \\ 
 +\\ 
 +**__Answer:​__** Link: [[AxumMambanetNodeOverview:​start|follow the instructions on this page.]] \\ 
 +\\ 
 +\\ 
 +**__Question:​__** How do I configure the AES67 / USB card? \\ 
 +\\ 
 +**__Answer:​__** Link: [[AxumAES67USB:​start|follow the instructions on this page.]] \\ 
 +\\ 
 +\\
   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​HOW TO INSTALL AN AXUM  CARD INTO THE AXUM RACK.pdf|HOW TO INSTALL AN AXUM  CARD INTO THE AXUM RACK]]   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​HOW TO INSTALL AN AXUM  CARD INTO THE AXUM RACK.pdf|HOW TO INSTALL AN AXUM  CARD INTO THE AXUM RACK]]
 +\\
   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​How to add an Axum card in an existing configuration.pdf|How to add an Axum card in an existing configuration]]   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​How to add an Axum card in an existing configuration.pdf|How to add an Axum card in an existing configuration]]
- +\\ 
-  * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​AXUM default configuration.pdf|AXUM default configuration]] +\\ 
- +----- 
-  * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​What to do when the Axum meters show 99.pdf|What to do when the Axum meters show 99% and the engine]] +\\ 
 +===== Studio remote ​and GPI, GPO settings ===== 
 +\\
 **__Question:​__** How can I configure my Studio Remotes in the Axum? \\ **__Question:​__** How can I configure my Studio Remotes in the Axum? \\
 +\\
 **__Answer:​__** Link: [[axumstudioremote:​start|follow the instructions on this page.]] \\ **__Answer:​__** Link: [[axumstudioremote:​start|follow the instructions on this page.]] \\
 +\\ 
 +\\ 
 +**__Question:​__** I want to connect my Fader start to my CD player, Turntable or other player, how do I have to connect this?\\ 
 +\\ 
 +**__Answer:​__** Instructions can be found in this webpage: [[faderstartinstr:​start|Fader start instructions]] 
 +\\ 
 +\\ 
 +----- 
 +\\ 
 +===== Settings and functions ===== 
 +\\ 
 +\\ 
 +**__Question:​__** How can I configure my Axum to control Aircast? \\ 
 +\\ 
 +**__Answer:​__** Link: [[axumaircast:​start|follow the instructions on this page]] \\ 
 +\\ 
 +\\ 
 +**__Question:​__** How can I move the Motorfaders by pressing a button? \\ 
 +\\ 
 +**__Answer:​__** Link: [[axumsettings:​start#​motorfader|follow the instructions on this page]] \\ 
 +\\ 
 +\\ 
 +**__Question:​__** How can I add the Source gain function to other cards then the MicAD card? \\ 
 +\\ 
 +**__Answer:​__** Link:: [[axumsettings:​start#​gain|follow the instructions on this page.]] \\ 
 +\\ 
 +\\ 
 +**__Question:​__** How can I change the color of the LED's in the switches? \\ 
 +\\ 
 +**__Answer:​__** Link:: [[axumsettings:​start#​color|follow the instructions on this page.]] \\ 
 +\\ 
 +\\ 
 +**__Question:​__** How can I configure an insert function? \\ 
 +\\ 
 +**__Answer:​__** Link:: [[axumsettings:​start#​insert|follow the instructions on this page.]] \\ 
 +\\ 
 +\\ 
 +**__Question:​__** How can I configure a headphone Split function? \\ 
 +\\ 
 +**__Answer:​__** Link:: [[axumsettings:​start#​split|follow the instructions on this page.]] \\ 
 +\\ 
 +----- 
 +\\ 
 +===== User levels ===== 
 +\\
 **__Question:​__** How can I configure User Levels in the Axum? \\ **__Question:​__** How can I configure User Levels in the Axum? \\
 +\\
 **__Answer:​__** Link: [[axumuserlevel:​start|follow the instructions on this page.]] \\ **__Answer:​__** Link: [[axumuserlevel:​start|follow the instructions on this page.]] \\
 +\\ 
 +----- 
 +\\ 
 +===== AES 67 and USB card ===== 
 +\\
 **__Question:​__** Is the AES67/USB card able to communicate with Dante? \\ **__Question:​__** Is the AES67/USB card able to communicate with Dante? \\
 +\\
 **__Answer:​__** Link: [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​AES 67 Dante.pdf]] \\ **__Answer:​__** Link: [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​axum/​AES 67 Dante.pdf]] \\
 +\\ 
 +\\ 
 +----- 
 +\\ 
 +===== Service and Repair ===== 
 +\\ 
 +**__Question:​__** My Axum doesn'​t seem to boot, voltages aren't right, how do I adjust the Power Supply? \\ 
 +\\ 
 +**__Answer:​__** Link: [[AxumPSU:​start|Follow the instructions on this page.]] \\ 
 +\\ 
 +\\
 ----- -----
- +\\ 
-===== Instruction videos =====+====== Instruction videos ​======
 ^ Title ^ {{wiki:​uk_flag1.jpg?​16}}^ {{wiki:​dutch_flag1.jpg?​15}}^ ^ Title ^ {{wiki:​uk_flag1.jpg?​16}}^ {{wiki:​dutch_flag1.jpg?​15}}^
 | 0 - Introduction | [[https://​www.youtube.com/​watch?​v=fvBMYGVndRM| EN]] | [[https://​www.youtube.com/​watch?​v=RGrdBpGZfh4| NL]]|  | 0 - Introduction | [[https://​www.youtube.com/​watch?​v=fvBMYGVndRM| EN]] | [[https://​www.youtube.com/​watch?​v=RGrdBpGZfh4| NL]]| 
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 | [[https://​www.youtube.com/​watch?​v=yFutVzN1Yvs | EXTRA - Change label in button of CRM Panel ]] |  | [[https://​www.youtube.com/​watch?​v=yFutVzN1Yvs | EXTRA - Change label in button of CRM Panel ]] | 
 | [[https://​www.youtube.com/​watch?​v=esOkDFfX5bQ | EXTRA - Change label in button of Fader Panel ]] |  | [[https://​www.youtube.com/​watch?​v=esOkDFfX5bQ | EXTRA - Change label in button of Fader Panel ]] | 
 +\\
 ----- -----
supaxum/start.1556631218.txt.gz · Last modified: 2019/04/30 15:33 by corne