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supairlite:start [2019/11/08 10:14]
support
supairlite:start [2020/04/17 09:21] (current)
support
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 ====== Airlite support page ====== ====== Airlite support page ======
 +{{:​airlite_front_view_web_2x.png?​200|}}
 \\ \\
 ==== We advice to update all Software and the Firmware together!!! ==== ==== We advice to update all Software and the Firmware together!!! ====
 \\ \\
- +Needed software (Install as Administrator):​\\ 
-Needed software (Install as Administrator):​ +\\
- +
 ^ Software ​      ^ {{wiki:​windows.png?​15}} Windows ​      ^ {{wiki:​osx.png?​15}} MAC OS X          ^ {{wiki:​linux.png?​16}} Linux ^ Manual ^ Info ^ ^ Software ​      ^ {{wiki:​windows.png?​15}} Windows ​      ^ {{wiki:​osx.png?​15}} MAC OS X          ^ {{wiki:​linux.png?​16}} Linux ^ Manual ^ Info ^
 | Firmware Updatetool|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Firmware Updatetool v4.10 - Setup.exe| v4.10]]|N/​A|N/​A|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Firmware Update v4.1.pdf|PDF]]|[[https://​youtu.be/​oWNRIsJQvCk|Video AtLibUsbDfu.dll]] | | Firmware Updatetool|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Firmware Updatetool v4.10 - Setup.exe| v4.10]]|N/​A|N/​A|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Firmware Update v4.1.pdf|PDF]]|[[https://​youtu.be/​oWNRIsJQvCk|Video AtLibUsbDfu.dll]] |
 |Java 32 bits (Needed by Firmware update tool) (A)|[[https://​javadl.oracle.com/​webapps/​download/​AutoDL?​BundleId=238726_478a62b7d4e34b78b671c754eaaf38ab|Java X86]]| ​ -  |  -  |  -  |  -  | |Java 32 bits (Needed by Firmware update tool) (A)|[[https://​javadl.oracle.com/​webapps/​download/​AutoDL?​BundleId=238726_478a62b7d4e34b78b671c754eaaf38ab|Java X86]]| ​ -  |  -  |  -  |  -  |
 |Visual Studio (Needed by Firmware update tool) (B)|[[https://​www.microsoft.com/​en-us/​download/​details.aspx?​id=5555|Visual Studio]]| ​ -  |  -  |  -  |  -  | |Visual Studio (Needed by Firmware update tool) (B)|[[https://​www.microsoft.com/​en-us/​download/​details.aspx?​id=5555|Visual Studio]]| ​ -  |  -  |  -  |  -  |
 +| Airlite and Mac Os X (D) |  -  | [[https://​osxdaily.com/​2014/​05/​13/​disable-app-nap-mac-os-x/​| Disable AppNap]] | -  |  -  |  -  |
 | Airlite Firmware |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite_firmware_v1.21.zip| FW v1.21 - (06-11-2019) ]] |  -  |  -  |  -  |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Changelog.txt|TXT ]]| | Airlite Firmware |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite_firmware_v1.21.zip| FW v1.21 - (06-11-2019) ]] |  -  |  -  |  -  |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Changelog.txt|TXT ]]|
 |Airlite Control|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Control v1.0.487.0 - Setup.exe| v1.0.487.0 - (25-03-2019 FW v1.21) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Control v1.0.485.1.dmg | v1.0.485.1 (..-..-2019 FW v1.20) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite_control_ubuntu14_04lts.tar| |Airlite Control|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Control v1.0.487.0 - Setup.exe| v1.0.487.0 - (25-03-2019 FW v1.21) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Control v1.0.485.1.dmg | v1.0.485.1 (..-..-2019 FW v1.20) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite_control_ubuntu14_04lts.tar|
- ​v1.0.485.0 (..-..-2019 FW v1.20) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Control.pdf|PDF]] | [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​Airlite%20Webstation%20port%20settings.pdf|Port settings]] / [[https://​www.d-r.nl/​wiki/​dokuwiki/​doku.php?​id=faq:​airlite| Wiki]]|+ ​v1.0.485.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Control.pdf|PDF]] | [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​Airlite%20Webstation%20port%20settings.pdf|Port settings]] / [[https://​www.d-r.nl/​wiki/​dokuwiki/​doku.php?​id=faq:​airlite| Wiki]]|
 |Airlite Meters|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Meters v1.1.269.0 - Setup.exe| v1.1.269.0 - (06-11-2019 FW v1.21) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Meters v1.1.236.0.dmg| v1.1.236.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite_meters_ubuntu14_04lts.tar| v1.1.236.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Meters.pdf|PDF]] |   ​- ​ | |Airlite Meters|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Meters v1.1.269.0 - Setup.exe| v1.1.269.0 - (06-11-2019 FW v1.21) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Meters v1.1.236.0.dmg| v1.1.236.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite_meters_ubuntu14_04lts.tar| v1.1.236.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Meters.pdf|PDF]] |   ​- ​ |
 |Airlite Configuration Manager|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Configuration Manager v1.0.896.0 - Setup.exe| v1.0.896.0 - (06-11-2019 FW v1.21) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Configuration Manager v1.0.790.0.dmg| v1.0.790.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite_configuration_manager_ubuntu14_04lts.tar| v1.0.793.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Configuration Manager.pdf|PDF]] |   ​- ​ | |Airlite Configuration Manager|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Configuration Manager v1.0.896.0 - Setup.exe| v1.0.896.0 - (06-11-2019 FW v1.21) ]]|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Configuration Manager v1.0.790.0.dmg| v1.0.790.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite_configuration_manager_ubuntu14_04lts.tar| v1.0.793.0 (..-..-2019 FW v1.20) ]]| [[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Configuration Manager.pdf|PDF]] |   ​- ​ |
 |Airlite Virtual Keyboard Mapper|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Virtual Keyboard Mapper v2.0.99.0 - Setup.exe| v2.0.99.0 - (06-11-2019 FW v1.21) ]]|   ​- ​ |    -  |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Virtual Keyboard Mapper.pdf|PDF]] |   ​- ​ | |Airlite Virtual Keyboard Mapper|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite Virtual Keyboard Mapper v2.0.99.0 - Setup.exe| v2.0.99.0 - (06-11-2019 FW v1.21) ]]|   ​- ​ |    -  |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Virtual Keyboard Mapper.pdf|PDF]] |   ​- ​ |
-|D&R VoIP Connect Button (Works with Firmware V1.20 or later!)|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​D&​R Voip Connect v1.0.227.0 - Setup.exe| v1.0.227.0 ]]|  -  |   ​- ​ |   ​-  ​|   ​- ​ | +|D&R VoIP Connect Button (Works with Firmware V1.20 or later!)|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​D&​R Voip Connect v1.0.227.0 - Setup.exe| v1.0.227.0 ]]|  -  |   ​- ​ |   ​- ​ | [[http://​www.d-r.nl/​wiki/​dokudata/​software/​Voip ​connect.pdf|PDF]] |
-|Airlite VoIP (OLD VERSION Skype plugin)|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite ​Voip v1.0.22.0 - Setup.exev1.0.22.0]]|  -  |   ​- ​ |   ​- ​ |   ​-  ​|+
 |Airlite StationPlaylist Plugin (C)|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite StationPlaylist Plugin v1.0 - setup.exe| v1.0]]| ​ -  |  -  | [[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airence StationPlaylist Plugin.pdf|PDF]] |  -  | |Airlite StationPlaylist Plugin (C)|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Airlite StationPlaylist Plugin v1.0 - setup.exe| v1.0]]| ​ -  |  -  | [[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airence StationPlaylist Plugin.pdf|PDF]] |  -  |
 |Airlite SDK|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite-sdk-v1.1.133.0.rar| v1.1.133.0]]| ​ -  |   ​- ​ |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Library.pdf|PDF]]| ​  ​- ​ | |Airlite SDK|[[http://​www.d-r.nl/​wiki/​dokudata/​software/​airlite-sdk-v1.1.133.0.rar| v1.1.133.0]]| ​ -  |   ​- ​ |[[http://​www.d-r.nl/​wiki/​dokudata/​software/​Manual Airlite Library.pdf|PDF]]| ​  ​- ​ |
 |Channel Configuration| ​  ​- ​ |   ​- ​ |   ​- ​ |   ​- ​ |[[https://​www.youtube.com/​watch?​v=1mD7JKfRlD0| Video]]| |Channel Configuration| ​  ​- ​ |   ​- ​ |   ​- ​ |   ​- ​ |[[https://​www.youtube.com/​watch?​v=1mD7JKfRlD0| Video]]|
 \\ \\
-(A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first.+(A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first.\\
 \\ \\
-(B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers.+(B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers.\\
 \\ \\
-(C) NOTE: Requires .Net Framework 4.0 installed.+(C) NOTE: Requires .Net Framework 4.0 installed.\\ 
 +\\ 
 +(D) NOTE: 1. Open Airlite Control v1.x.xxx.x.dmg file.\\ 
 +2. Drag and drop Airlite Control v1.x.xxx.x application to it's directory\\ 
 +3. Double click at the Disable AppNap.command script to disable app-nap for Airlite Control.\\ 
 +4. Done!\\
 \\ \\
 ----- -----
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 \\ \\
 **__Answer:​__** Link: [[ports:​start|please follow the steps at this link]]\\ **__Answer:​__** Link: [[ports:​start|please follow the steps at this link]]\\
 +\\
 +\\
 +**__Question:​__** How can I connect a second meter application on another PC? \\
 +\\
 +**__Answer:​__** Link: [[ports:​secondmeter|please follow the steps at this link]]\\
 \\ \\
 \\ \\
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 \\ \\
 ===== USB ===== ===== USB =====
 +\\
 +**__Question:​__** What bit and sample rate settings are supported by the soundcards? \\
 +\\
 +**__Answer:​__** The soundcards in our mixers support 16 bit 32kHz, 16 bit 44kHz and 16 bit 48kHz\\
 +\\
 \\ \\
 **__Question:​__** My USB Channel or other USB hardware isn't recognized, what should I do? \\ **__Question:​__** My USB Channel or other USB hardware isn't recognized, what should I do? \\
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 \\ \\
 ===== Voip ===== ===== Voip =====
 +\\
 +\\
 +**__Question:​__** How to use the Voip channel in my mixer?\\
 +\\
 +**__Answer:​__** [[howtovoip:​start|please follow the steps at this link]]\\
 \\ \\
   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​HOW TO VOIP ON THE AIRLITE MIXER.pdf|How to use VoIP channel]]   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​HOW TO VOIP ON THE AIRLITE MIXER.pdf|How to use VoIP channel]]
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 \\ \\
   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​AIRLITE VOIP FOR MAC.pdf|AIRLITE VOIP FOR MAC]]   * [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​airlite/​AIRLITE VOIP FOR MAC.pdf|AIRLITE VOIP FOR MAC]]
 +\\
 +\\
 +**__Question:​__** How do I connect a Hybrid 1 to my mixer?\\
 +\\
 +**__Answer:​__** Follow the instructions in this .pdf document: [[https://​www.d-r.nl/​wiki/​dokudata/​faq/​hybrid2/​How to connect Hybrid1.pdf|How to connect a Hybrid1]]\\
 +\\
 +-----
 +\\
 +===== Microphone inputs =====
 +\\
 +\\
 +**__Question:​__** How can I connect My mixer with Insert to a effects unit?\\
 +\\
 +**__Answer:​__** See this picture:\\
 +\\
 +{{:​insert_connections.jpg?​200|}}
 \\ \\
 ----- -----
supairlite/start.1573204462.txt.gz · Last modified: 2019/11/08 10:14 by support