User Tools

Site Tools


supairlite:start

Airlite support page


We advice to update all Software and the Firmware together!!!


Install as Administrator :!:

In order to perform an Firmware update you'll need to set the unit in bootloader mode :!:
To set the unit in bootloader mode:

  1. Take off the Power off the unit
  2. Hold down the “Connect button” of the “Voip channel”
  3. While holding down the “Connect button” you'll have to “Power on” the unit
  4. Release the “Connect button” after 5 seconds
  5. The Unit will show some random LED's as there is no software loaded at this moment


Needed Software Windows MAC OS X Linux Manual Info
Firmware Updatetool v4.10N/AN/APDFVideo AtLibUsbDfu.dll
Java 32 bits (Needed by Firmware update tool) (A)Java X86 - - - -
Visual Studio (Needed by Firmware update tool) (B)Visual Studio - - - -
Airlite and Mac Os X (E) - Disable AppNap - - -
Airlite Firmware FW v1.21 - (06-11-2019) (D) - - - TXT
Airlite Control v1.0.487.0 - (25-03-2019 FW v1.21) v1.0.485.1 (..-..-2019 FW v1.20) v1.0.485.0 (..-..-2019 FW v1.20) PDF Port settings / Wiki
Airlite Meters v1.1.269.0 - (06-11-2019 FW v1.21) v1.1.236.0 (..-..-2019 FW v1.20) v1.1.236.0 (..-..-2019 FW v1.20) PDF -
Airlite Configuration Manager v1.0.896.0 - (06-11-2019 FW v1.21) v1.0.790.0 (..-..-2019 FW v1.20) v1.0.793.0 (..-..-2019 FW v1.20) PDF -
Optional Software Windows MAC OS X Linux Manual Info
Airlite Virtual Keyboard Mapper v2.0.99.0 - (06-11-2019 FW v1.21) - - PDF -
D&R VoIP Connect Button (Works with Firmware V1.20 or later!) v1.0.227.0 - - - PDF
Airlite StationPlaylist Plugin (C) v1.0 - - PDF -
Airlite SDK v1.1.133.0 - - PDF -
Channel Configuration - - - - Video


(A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first :!:

(B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers :!:

(C) NOTE: Requires .Net Framework 4.0 installed :!:

(D) NOTE: Users that update from an older version need to select the MIC-ON trigger at the Master tab in the Configuration Manager :!:

(E) NOTE: 1. Open Airlite Control v1.x.xxx.x.dmg file.
2. Drag and drop Airlite Control v1.x.xxx.x application to it's directory
3. Double click at the Disable AppNap.command script to disable app-nap for Airlite Control.
4. Done :!:



FAQ - Airlite


Software


Installation instructions are available for


Question: My firmware update isn't working?
Answer: Link: please follow the steps at this link


Question: How do I open the Airlite or Webstation control?
Answer: Link: please follow the steps at this link


Question: My software (Meters, Configuration manager, Playout software) doen't seem to connect with my mixer?
Communication doesn't seem to work because the Ports seem te be blocked.
Answer: Link: please follow the steps at this link


Question: How can I connect a second meter application on another PC?
Answer: Link: please follow the steps at this link


Question: How do I setup Aircast to work with my Airlite?
Answer: Link: please follow the steps at this link


Question: My Meter software shows a distorted screen, what can be the problem?
Answer: Link: please follow the steps at this link


Question: Can we use a dual screen video setup from the automation PC so that the Airlite software screen shows up on a second screen.
Answer: Yes, this is possible. Running the AIRLITE METERS on any pc in your LAN network will work since control data is distributed over the LAN.


Question: Is it possible the get the meter and control information for the Windows software, via the VOIP USB port?
We run Rivendell automation on Linux, so the Linux machine needs to be connected to the Main USB.
Answer: The machine which is connected to the USB MAIN port needs to run the Airlite Control application to distribute the control signals over the LAN (UDP/IP).
In such a way any application on any machine can use the Airlite control signals.
This means controlling/configuring the Airlite or use Airlite Meters for displaying meter data.
Even controlling the Airlite from an external location, i.e. your home (when no one is in the studio) is possible through the Internet.


Question: On my Apple Mac OSX the Control software loses connection.
Answer: There is an Appnap script added in the installation which prevents the Control software to go in sleep mode. Some users need to run this manually.












USB


Question: What bit and sample rate settings are supported by the soundcards?
Answer: The soundcards in our mixers support 16 bit 32kHz, 16 bit 44kHz and 16 bit 48kHz


Question: My USB Channel or other USB hardware isn't recognized, what should I do?
Question: When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?
Answer: Link: please follow the steps at this link


Question: Will the Aircast via the USB port be able to play out on more than one fader?
Answer: Yes, the Airlite has four USB AUDIO CODECS available on the USB MAIN port. AIRCAST can play/receive four stereo streams to/from the AIRLITE.


Question: Can you tell me the name of the codec the USB main uses?
Answer: The audio codecs are compatible with Windows, Mac and Linux. (TI PCM2900C).


Question: For the module 4 to 7, if I'm using the stereo line input, are the On button or the fader still be able to send out HID signal over USB that can be programmed to do specific functions in my play-out system?
Answer: Yes, the module always sends control signals over USB, independent of your selected source.






Voip



Question: How to use the Voip channel in my mixer?
Answer: please follow the steps at this link






Question: How do I connect a Hybrid 1 to my mixer?
Answer: Follow the instructions in this .pdf document: How to connect a Hybrid1




Microphone inputs



Question: How can I connect My mixer with Insert to a effects unit?
Answer: See this picture:




Inputs




Outputs


Question: When the Cue Air button is used the sound is routed to the CRM but also to the Phones and the Announcer bus? The doc is speaking about CRM only.
Answer: The Cue Air is routed to CRM and Phones, not to Announcer. This, because the announcer is only interested in the program signal. Monitoring the AIR signal is for the technician / DJ.




On Air, Mic on, Fader start, GPO


Question: I want to connect my Fader start to my CD player, Turntable or other player, how do I have to connect this?
Answer: Instructions can be found in this webpage: Fader start instructions






Repair and Modification

Troubleshooting & Instructions

Airlite promo videos

supairlite/start.txt · Last modified: 2020/07/02 14:13 by support