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Airlab support page

Needed software (Install as Administrator):

Software Windows MAC OS X Manual Driver Info
Firmware Updatetool v4.10N/APDF - Video AtLibUsbDfu.dll
Java 32 bits (Needed by Firmware update tool) (A)Java X86 - - - -
Visual Studio (Needed by Firmware update tool) (B)Visual Studio - - - -
Airence Firmware v1.5 - TXT - -
Airlab Meters v1.9.1 v1.7 PDF Driver Wiki
Airlab Control Center v3.1 - - - -
Airlab Virtual Keyboard Mapper v1.3 - PDF - How it works
Airlab Virtual Keyboard Mapper (Service) v1.4 - PDF - -
D&R VoIP Connect Button v1.0.140.0 - - - -
Channel Configuration - - - - Video
Airlab Firmware (EEPROM) v2.04 - - - -

(For the Airlab the AtLibUsbDfu.dll device in the device manager is shown as “Unknown Device”)

(A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first.

(B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers.

FAQ - Airlab


Question: My firmware update isn't working?
Answer: Link: please follow the steps at this link

Question: How do I setup Aircast to work with my Airlab
Answer: Link: please follow the steps at this link

Question: My Meter software shows a distorted screen, what can be the problem?
Answer: Link: please follow the steps at this link


Question: My USB Channel or other USB hardware isn't recognized, what should I do?
Question: When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?
Answer: Link: please follow the steps at this link


Question: How do I connect my Airlab to the RJ-11 of my phone line?
Answer: You'll have to order or solder a cable from XLR to RJ-11 like this schematic . They can be ordered here : xlr_male_to_rj11_converter.jpg

On Air, Mic on, Fader start, GPO

Repair, Modification

Question: What are the differences in versions?
Answer: Link: please read the info at this link

Troubleshooting & Instructions

supairlab/start.txt · Last modified: 2019/04/24 11:59 by corne