User Tools

Site Tools


supairlab:start

Airlab support page

Install as Administrator :!:

In order to perform an Firmware update you'll need to set the unit in bootloader mode :!:
To set the unit in bootloader mode:

  1. Take off the Power off the unit
  2. Hold down the “Encoder” of the “ Control surface ” or the “ Bootloader button ” that is placed at board side of the Master
  3. While holding down the “Encoder” you'll have to “Power on” the unit
  4. Release the “Encoder” after 5 seconds
  5. The Unit will show some random LED's as there is no software loaded at this moment


Needed Software Windows MAC OS X Manual Driver Info
Firmware Updatetool v4.10N/APDF - Video AtLibUsbDfu.dll
Java 32 bits (Needed by Firmware update tool) (A)Java X86 - - - -
Visual Studio (Needed by Firmware update tool) (B)Visual Studio - - - -
Airence Firmware v1.5 - TXT - -
Airlab Meters v1.9.1 (FW 1.5) v1.7 (FW 1.5) PDF Driver Wiki
Airlab Control Center v3.1 (FW 1.5) - - - -
Optional Software Windows MAC OS X Manual Driver Info
Airlab Virtual Keyboard Mapper (Service) v1.4 (FW 1.5) - PDF - -
D&R VoIP Connect Button v1.0.227.0 - - - PDF
Channel Configuration - - - - Video
Airence SDK (CONTROL SURFACE ONLY!) v1.2 - PDF - -
Airlab Firmware (EEPROM) v2.04 - - - -


(For the Airlab the AtLibUsbDfu.dll device in the device manager is shown as “Unknown Device”)

(A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first :!:

(B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers :!:



FAQ - Airlab


Software and Settings


Question: It isn't possible to change settings of my Airlab, the Airlab won't accept/apply my settings?
Answer: Link: please follow the steps at this link


Question: My firmware update isn't working?
Answer: Link: please follow the steps at this link


Question: How do I setup Aircast to work with my Airlab?
Answer: Link: please follow the steps at this link
Airlab as remote control in Aircast


Question: My Airlab (Airence) meters aren't working?
Question: How can I forward the meter information trough network?
Answer: Link: please follow the steps at this link


Question: My Meter software shows a distorted screen, what can be the problem?
Answer: Link: please follow the steps at this link








USB


Question: What bit and sample rate settings are supported by the soundcards?
Answer: The soundcards in our mixers support 16 bit 32kHz, 16 bit 44kHz and 16 bit 48kHz


Question: My USB Channel or other USB hardware isn't recognized, what should I do?
Question: When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?
Answer: Link: please follow the steps at this link



Question: Can I connect one of the four inserted or an extra USB channel to a seperate computer?
Answer: Link: please follow the steps at this link




Microphone input


Question: How can I connect My mixer with Insert to a effects unit?
Answer: See this picture:




Telco or Voip


Question: How to use the Voip channel in my mixer?
Answer: please follow the steps at this link


Question: How do I connect my Airlab to the RJ-11 of my phone line?
Answer: You'll have to order or solder a cable from XLR to RJ-11 like this schematic . They can be ordered here : xlr_male_to_rj11_converter.jpg







On Air, Mic on, Fader start, GPO


Question: I want to connect my Fader start to my CD player, Turntable or other player, how do I have to connect this?
Answer: Instructions can be found in this webpage: Fader start instructions


Question: Do you have an SDK for the Airlabs Fader Starts that can be received trough RS232 / Com port?
Question: How can I receive the fader starts at the computer side if my software doesnt have a plugin?
Answer: Link: please follow the steps at this link






Repair, Modification

Troubleshooting & Instructions

supairlab/start.txt · Last modified: 2020/07/10 13:58 by support