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supairence:start

Airence support page

Needed Software (Install as Administrator):

Software Windows MAC OS X Manual Driver Info
Firmware Updatetool v4.10N/APDF - Video AtLibUsbDfu.dll
Java 32 bits (Needed by Firmware update tool) (A)Java X86 - - - -
Visual Studio (Needed by Firmware update tool) (B)Visual Studio - - - -
Airence Firmware v1.5 - TXT - -
Airence Meters v1.9.1 v1.9 PDF Driver Wiki
Airence Virtual Keyboard Mapper v1.3 - PDF - How it works
Airence Virtual Keyboard Mapper (Service) v1.4 - PDF - -
Airence StationPlaylist Plugin v1.2.1 - PDF - -
Airence SDK v1.2 - PDF - -
Channel Configuration - - - - Video

(For the Airence the AtLibUsbDfu.dll device in the device manager is shown as “Unknown Device”)

(A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first.

(B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers.


FAQ - Airence

Software

Question: My firmware update isn't working?
Answer: Link: please follow the steps at this link

Question: How do I setup Aircast to work with my Airence
Answer: Link: please follow the steps at this link

Question: My Airence meters aren't working?
Question: How can I forward the meter information trough network?
Answer: Link: please follow the steps at this link

Question: My Meter software shows a distorted screen, what can be the problem?
Answer: Link: please follow the steps at this link

Question: How does the Airence Virtual Keyboard Mapper work?
Answer: Link: please follow the steps at this link

USB

Telco

On Air, Mic on, Fader start, GPO

Repair, Modification

Question: What are the differences in versions?
Answer: Link: please read the info at this link

Troubleshooting & Instructions

supairence/start.txt · Last modified: 2019/01/04 09:32 by support